Booking Policy

Cancellation Policy:

Guests who request a cancelation at least 60 days prior to your arrival will receive a  100% refund. Cancellation requests made between 30 and 60 days before check-in, will receive a 50% refund.

Cancellations inside of this time will not receive a refund.
Please contact Whistler Reception Services directly to request any cancellations or  changes or cancellations to accommodation bookings.

Minimum age to book: 25

Upon a check in guests will be requited to provide a credit card for a pre-authorization security deposit hold.


Guest assumes all financial responsibility for property damage incurred by tenants or guests & authorizes the charge on their card upon departure in the event of property damage. By accepting our guest stay contract with online payment you agree to pay us for all damages that you incur. Damage includes, but is not restricted to: noise complaints, common or private property damage, excessive cleaning charges, lost or broken or missing common or private property items, smoking inside the property, pets inside the property and all charges relating to security company or police involvement regarding property occupant’s behavior while in the property or on common premises.

Excessive Cleaning:

After departure any cleaned deemed to be excessive could result in a charges taken from damage deposit.  Please assist us in doing your dishes and taking out your garbage upon departure

Excessive Noise:

Complaints of excessive noise may result in fines or further action. Please be considerate of your neighbours.


Neither the Property Owner nor Rental Manager shall be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the Property Owner or Manager and the Guests hereby waive any and all such liability. The Guest booking this accommodation is responsible for making all members of the party aware of these terms, failing which the said Guest will be held liable to and shall save harmless and indemnify the Property Owner and/or Manager, from any losses, claims, damages, costs or expenses arising as a result thereof. A confirmed reservation by e-mail constitutes notice to Guests of these exclusionary terms and Guests are deemed to have read and agreed to the foregoing.