What We Provide
Whistler Reception Services was established in 2004 to provide a centralized reception for what was a growing market of privately owned and rented condominiums, town homes and executive homes throughout Whistler.
In 2005 the company was contracted to operate the front desk at Whistler Town Plaza by the Strata Corporation for all unit owners. This became the central check in location for all units serviced by Whistler Reception Services.
In 2013 a new contract was awarded under similar terms at the Glacier Lodge and Suites. All unit owners and their rental managers of both of these properties are able to check their guests in with the front desk, which makes the experience of arriving in Whistler a seamless one.
In 2017 Whistler Reception Services had grown to provide front desk services for more than 400 properties throughout Whistler.
The following Standard Services listed are offered to all members regardless of level of membership:
- Centrally located check in desks for quick and professional service
- Screening of guests (ID and age check) and optional processing of security deposit
- Consistent seasonal front desk hours of operation (12-24 hrs a day)
- 24hrs emergency phone assistance available year round
- Secure key service; including a variety of hard key, swipe card, fob and code systems
- Guest and concierge services to assist guests with a complete vacation experience
- Procedures in place to ensure rooms are guest ready
- Coordination with service providers on behalf of owners and guests
- Secure web based program to maintain unit availability and guest reservation data, which automatically notifies housekeeping and private hot tub contractors of reservation dates.
- Assistance with property setup for short or long term rental. Consultation and inspection services are available and fees may apply dependant on time requirements.
- Additional Exclusive Home Care services and Renovation Management at an additional fee.
These services are also available to owners who are contracted with a full service rental manager.
Find out more details here.
Properties we currently provide services to include:
Lake Placid Lodge
Stoney Creek – North Star
Stoney Creek – Lagoons
Stoney Creek – Sunpath
Taluswood at the Bluffs
Tyndall Stone Lodge
Whistle Creek Ridge